We are looking for a dependable, organized, and friendly individual to join our Bethel clinic as a Medical Front Desk & Patient Services Coordinator.

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This position plays an important role in the day-to-day operation of our practice and serves as a primary point of communication between our patients, providers, insurance companies, and other medical offices.

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We are looking for someone who is positive, professional, quick to learn, comfortable working with technology, and willing to take initiative in a busy clinical environment.

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Responsibilities may include:

• Answering incoming phone calls and recording accurate messages

• Scheduling and coordinating patient appointments

• Responding to patient communications

• Serving as a primary communication link between the doctor and patients

• Filing and organizing patient and office paperwork

• Collecting payments and processing transactions

• Communicating with insurance companies and other doctors’ offices

• Assisting with health insurance and billing

• Working within our electronic medical record and practice-management platform (OptiMantra)

• Performing general front-office and administrative duties as needed

 

The Ideal Applicant is:

• At least college age (18+)

• Friendly, professional, and comfortable communicating with patients

• Organized and attentive to detail

• A quick learner

• Dependable and hardworking

• Comfortable managing multiple responsibilities

• Confident using computers and learning new software

• Able to communicate clearly by phone, email, and in person

 

Previous work experience is preferred but not required. We are willing to train the right person who demonstrates a strong work ethic, professionalism, and willingness to learn.

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Technology Skills

Applicants should be comfortable working with multiple computer programs and digital platforms. Experience with programs such as the following is helpful:

• Microsoft Word and Excel

• Google Sheets

• Printer scanning, printing, faxing

• Microsoft applications

• Electronic medical record or scheduling systems

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Training & Employment Requirements

Applicants must be available Mondays and Wednesdays for training. 

 

Upon hiring, the selected applicant will also be required to:

• Complete HIPAA certification

• Complete IT Security certification

• Pass a background check

• Pass required drug screening

 

What We’re Looking For

More than anything, we are looking for someone who can become a reliable part of our clinic team. If you are dependable, personable, technology-comfortable, and interested in working in a healthcare environment, we would be happy to hear from you.

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Apply Below to Join Our Team

Interested applicants are encouraged to submit their information and résumé using the application form below. We look forward to learning more about you.